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Frequently Asked Questions
Upon approval, you can access discounted rates for parcel carriers. LTL and Local Courier rates are available immediately upon sign-up.
Yes, with ShipFare, you can customize labels and tracking notifications to better match your brand and provide a seamless customer experience.
The Box packing algorithm is a feature in ShipFare that automatically selects the optimal box size for your shipments based on the dimensions and weight of your items. This helps to reduce shipping costs, minimize waste, and improve overall efficiency in your packaging process.
Product Kitting allows you to combine individual items into a single, bundled product in the platform. This simplifies the shipping process, reduces handling time, and can lead to potential savings on shipping costs.
Perishable Insurance provides coverage for shipments containing perishable items, such as food or flowers, in case of damage or spoilage during transit. This added protection ensures you don't lose money on damaged goods and can maintain customer satisfaction.
Live Rates at Checkout enables real-time shipping rate calculations to be displayed on your online store's checkout page. This provides a more accurate shipping cost for your customers, improving their shopping experience and reducing abandoned carts.
The Weather Algorithm is a feature that considers weather conditions and forecasts when determining the best shipping options for your packages. This helps ensure timely delivery and reduces the risk of delays or damage due to adverse weather conditions.
The Claim Management feature streamlines the process of filing and managing claims for lost, damaged, or delayed shipments. This saves you time and effort, while helping to resolve issues quickly and efficiently.
External Carrier Accounts allow you to connect and use your existing shipping carrier accounts with ShipFare. This provides you with more flexibility, enabling you to take advantage of your existing shipping discounts and carrier relationships.
Yes, with the Enterprise plan, you can add an unlimited number of users to your ShipFare account. This allows you to scale your business operations and provide access to your entire team as needed.
ShipFare offers a variety of integrations with popular ecommerce platforms. Simply select your store's platform from the list of supported integrations, and follow the provided instructions to connect your store with ShipFare.
API Access allows you to integrate ShipFare's features and functionality directly into your own applications, tools, or systems. This provides a more seamless shipping experience for your team and customers, while enabling you to create custom workflows tailored to your business needs.
Never Ship Alone

Through our shipping community of 1,500+ perishable CPG brands, we can tap into rates only available to the largest companies in America. Our customers have saved hundreds of thousands in shipping fees in the past year alone. You can do the same by integrating ShipFare with your store today.
